At Thomas Deals, we strive to provide fast, reliable, and affordable shipping for all our customers. This Shipping & Delivery Policy outlines how we handle orders, shipping methods, delivery times, and related information.

1. Order Processing

• All orders are processed within 1–2 business days (excluding weekends and holidays).

• You will receive an email confirmation with tracking details once your order has been shipped.

2. Shipping Locations

• We currently ship orders across the United States.

• At this time, we do not offer international shipping.

3. Shipping Methods & Costs

• We offer Standard Shipping (3–7 business days) and Expedited Shipping (2–3 business days).

• Shipping costs are calculated at checkout based on your order size, weight, and destination.

4. Estimated Delivery Times

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days

• Delivery times may vary depending on carrier delays, weather, or high-demand seasons.

5. Tracking Your Order

Once your order ships, you will receive an email with a tracking number to monitor the status of your delivery in real time.

6. Delayed or Lost Packages

• If your order is delayed, please allow up to 10 business days before contacting us.

• If a package is lost in transit, we will work with the carrier to resolve the issue. Please reach out to our support team for assistance.

7. Incorrect Address Disclaimer

Customers are responsible for providing accurate shipping information. If an incorrect address is provided, Thomas Deals is not liable for lost or undelivered packages.

8. Damaged During Transit

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement or refund.

9. Order Cancellations

Orders may be canceled within 12 hours of purchase. After this period, cancellations may not be possible if the order has already been processed or shipped.

10. Contact Us

If you have questions about shipping or delivery, please contact us:

• Address: 441 NE Eight St, Cross Plains, TX 76443, USA

• Email: support@thomasdeals.store

• Phone: +1 346 388 7464